Interview: "The ability to create the menus for my clients and the fact that they can fill out everything online and then it gets sent back to me. I love both of those"
Registered Dietitian Kristin Mainella, the owner of Onk Nutrition, has been using NutriAdmin since she started her own business during the last months of last year, although she has been working on the field for around 25 years. Coming from using another software, getting used to NutriAdmin took a bit of familiarizing, although is partly because of this little initial effort that she can now automatize and work more efficiently thanks to this software. This interview shows how NutriAdmin can be used as a meal planning software for dietitians.
As an introduction, could you tell me a little bit about yourself, how did you become a dietitian/nutritionist and how long have you been working in this field?
I’ve been on the field for around 25 years. I played college soccer and I’ve always been athletic and pretty healthy and things like that, so that’s how I got started. I decided that I wanted to become a dietitian when I was a pharmaceutical rep and I met my first Diabetes educator and I decided that I wanted to become a Diabetes educator, but in order to be that you have to become a Registered Dietitian, so before that, I was a nutritionist. I went back to school and got my RD license and then got in my hours for Diabetes, I took the exam and now I’m a certified Diabetes educator as well, almost going on 5 years.
What areas of nutrition do you specialize in – what kinds of services do you provide?
Just your basic –nutrition counselling, group counselling, overall wellness, sports nutrition and Diabetes education, those are my main focus areas.
Do you work as a solo-practitioner (e.g. owner of your own business) or as an employee in a larger clinic or medical practice?
How long have you been using NutriAdmin for?
Since I started my own business, so since last November.
What would you say that are the most time-consuming aspects of your day-to-day work?
Definitely, all the paperwork that I have to do. All the clinical notes that I have to do and all my billing, those take the most of my time.
What do you like the most about NutriAdmin?
I really like the fact that I can create menus for my clients. That was actually what sold me on NutriAdmin. I would like it if they could do more than a 7-days menu, it would help me if they could do a 28-day menu, a four-week menu would actually help me out tremendously. I don’t know if you are going to do something like that but it would be great if you were. That’s probably the only criticism; people want actually the whole 4 weeks to follow so then it creates more work for me when I have to take it and copy it and kind of do all kinds of stuff with it.
Note from the NutriAdmin team: This feature is in our future development pipeline and it will be implemented in upcoming software releases.
In what ways does NutriAdmin help you keep a personalized approach and provide individual advice to each of your clients/patients?
I keep an individual approach for each of my clients, but I have a template that I use.
What is the most useful component of the meal planning functionality in NutriAdmin in your opinion?
The ability to create the menus for my clients and the fact that they can fill out everything online and then it gets sent back to me. I love both of those.
How did you keep track of your clients before using NutriAdmin? Do you feel your data is more organized now?
I used Kalix. Yeah, I like it. I think the Kalix forms were initially simpler, but now that I’ve been using NutriAdmin it’s very easy.
Then, do you feel it’s useful to invest a little time to get to know the software at first so you can automatize actions later on?
Yeah, I did it, which helped out tremendously.
How would you describe the technical support received in the past any time you've had an issue with the software?
When I had any questions the team helped me really quickly to take care of stuff and I haven’t had any issues since then.
Would you recommend NutriAdmin to a colleague? What kinds of nutrition professionals do you think would benefit the most from using this software?
I think anybody really who practices as a dietitian, honestly. Yes, I would recommend it. I’m very happy with it, it definitely serves my purpose.
If you are in New York and Kristin’s work interests you, don’t forget to check out her website.
What Kristin uses the most in NutriAdmin is our Meal Plan feature. Learn more about it by clicking the link below:
Meal planning software for dietitians.